During our Lync install we were trying to setup our Call Park in Lync 2013. This is configured in the administrative panel under Voice Features > Call Park. The basic setup is pretty simple but we were unable to get the
FQDN of the destination server to populate.
This ended up being because the Call Park Application Service wasn't installed on the front end servers. Even though all other services were on the server and running. After some Googling and reading through the Microsoft Technet configuration articles, I ran into the solution.
Problem: No call Park Application Service
Solution: Ensure that the enterprise voice feature is enabled in Topology Manager. Re-Publish the topography, then rerun deployment Wizard and Setup and Remove Lync Component Services. This will install the Call Park Service on server. Start up the service after it is installed and you can add it to your Call Park.
This ended up being because the Call Park Application Service wasn't installed on the front end servers. Even though all other services were on the server and running. After some Googling and reading through the Microsoft Technet configuration articles, I ran into the solution.
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